We do not sell our products to anyone who is not the legal smoking age in their relevant jurisdiction. We use a non-affiliated third party company, Veratad Technologies, LLC, to verify that you are who you say you are and to confirm your age. Veratad’s services use multiple trusted data sources containing billions of public records to return an age validation based on the personal information you submit. This service is specifically designed to validate and protect your identity while maintaining the highest level of consumer privacy when processing online transactions.
Access to the public records allows Veratad to validate the information you provide. These facts are obtained by instantaneously scanning billions of public records from trusted data sources containing information that would not generally be found in your wallet if lost or stolen. Veratad’s secure 256-bit encryption technology ensures the safe delivery of the information you provide online. In addition, Veratad LLC & Sultan Cigars, DO NOT store your sensitive personal information or share (or sell) any data with other third parties. This practice assures you that unauthorized parties cannot gain access to your sensitive personal information. The only information stored during the verification process is the information already present in your account on sultancigars.com (name, address). A small percentage of customers may not be verifiable due to limited availability of publicly available information in the age verification databases. If this happens, you may request verification aided by customer service by contacting customer service via email or phone. We typically require a copy of your driver’s license or some other form of government issued ID that verifies your date of birth. Our use of Veratad’s Age Verification is based solely on U.S. records and therefore verification of individuals residing outside the U.S. is unavailable, unless you are using a military address outside the U.S. Individuals in all other countries will be subject to our manual review process described in the previous section.
Our method of shipment is through United Postal Service (UPS) and they will stamp the packages for drivers license check upon delivery.